Frequently Asked Questions-

Ordering/Purchasing Questions-

Q: How will I receive my order ?

Q: My download links have expired, now what ?

Q: I never received any e-mail containing download links, what do I do now ?

Q: I am unable to purchase using my credit card, what is happening ?

Q: I cannot download my purchase, help !

Q: Can you please send my order to a different e-mail address ?

Q: I paid with an e-check and have not been given access to download my purchases, please help.


Usage Questions -

Q: I have a locked membership website and would like to use your artwork for items for my members, is this allowed ?

Q: Can I use your artwork for Cafe Press ?

Q: Can I share designs I create with your artwork at my forum ?

Q: Can your artwork be used for printables and/or candy bar wrappers ?

Q: Can I use your artwork for Myspace pages of my own and to sell ?

Q: Do you allow your artwork to be used for MSN Group Pages ?

Q: Can I design websites with your artwork ?

Q: Can I create products using your graphics, such as printables, and then resell them to other businesses to sell to their customers ?

Q: When I purchase a small business license, does that mean I get all the artwork in that one price ?

Q: What is the difference between having a small business license and having a licensing agreement ?


General Questions -

Q: I am on a limited budget and was hoping you could give me  a particular graphic collection, or I can trade you a membership to my website, I can send you references.

Q: I really miss your blog, it was hysterical, will you start another ? LOL Loved it !

Q: I cannot find any Freebies, where are they ?

Q: What is your reason for charging for MySpace Layouts ?

Q: I miss your PSP and Sig Tag Tutorials can you please open a site for us to have access to them again ?

Q: Why do you not have many photographs of your completed printable sets up for us to see ?

Q: How do I add a Testimonial ?

Q: Do you have a chat or teaching forum ?

Q: Why do you charge for Incredimail Skins when there are thousands for free online, I won't buy yours.

Q: Do you have a membership site ?

Q: If you design websets, auction templates, e-commerce, candybar wrappers etc, how can I also design these products ?

Q: How often do you add new graphic collections ?